Southern Belle Distributors, LLC OFFERS STORE CREDIT, REFUNDS AND EXCHANGES.
Returns for Store Credit must take place within 10 days of purchase and/or delivery in order to receive a credit or refund. Item(s) must have original tags attached, unworn, and unwashed. Shoes must be returned in their original box with the condition of the box preserved. Unfortunately - other customers do not want shoes that look used, therefore, damage to the shoe box make the shoes ineligible for returns.
A Store Credit is given by a Gift Certificate, redeemable for future purchases. Store credits will expire after 12 months!
Exchanges can be made for the same item of another size/color if available. If not available, we will gladly issue a Store Credit or Refund.
GOODS EXEMPT FROM BEING RETURNED INCLUDE:
1. For hygienic purposes and the best interest of our customers, ALL SALES ARE FINAL on all earrings, hair accessories (including hats), socks, eye wear, or intimates, including bralettes and swim wear and CAN NOT be returned or exchanged.
2. Pre-orders, pre-sales and special orders, are not eligible for cancellations, refunds or exchanges. Sales are final.
3. Clearance/Sale Items are marked at/or below cost! They are AMAZING deals on items that we only have a few left of and we are making room for new GOODIES - due to this - they are a FINAL SALE and NO returns or exchanges will be accepted.
4. Give away items cannot be returned or exchanged.
RETURNS VIA SHIPPING
For returns that are not personally brought to our store-front, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and the cost of return shipping will need to be pre-paid in order to have your replacement item sent out.
Depending on where you live, the time it may take for your replacement item to reach you, may vary.
We suggest using a shipping method that includes tracking and/or insurance. We are not responsible for any returns lost in transit.
We want ALL our customers to be happy with their purchase. We truly care about our customers and CUSTOMER SERVICE! Please email us with any additional concerns that you may have at SouthernBelleDistributors2020@yahoo.com.
Please send returns to: Southern Belle Distributors, LLC 45301 Penny Duplessis Road St. Amant, LA 70774
PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 2 days of arriving by email at SouthernBelleDistributors2020@yahoo.com.
Please do not use scissors when opening the packages.
GIVEAWAY WINNERS Please claim your giveaway within a timely manner. After 30 days give away items will be returned to stock. Give away items cannot be returned or exchanged.