Our current processing time is same or next business day unless it is a pre-order item, pre-sale item, or special-order item. We currently only ship within the U.S and Canada.
We offer 2 tiers of standard USPS flat rate shipping. Tier 1 fee - $3.00 for small/light weight packages and Tier 2 fee - $6.00 for larger/heavier packages. If you would like expedited shipping through FedEx, UPS, or USPS, additional shipping charges will be incurred. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please note shipping quotes are for transit times ONLY and do not include our processing times.
PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 2 days of arriving by email SouthernBelleDistributors@yahoo.com. Please do not use scissors when opening the packages.
Pre- order items, pre-sale items, or special order items require a HALF DOWN payment. This is a 50% down deposit on your items while you wait for them to ship to you within the shipping window. The other 50% is due before your items ship out to you. If you do not pay your second half of your invoice within 15 days, you forfeit your deposit and your items.
We do not ship ANY items that are lumped in with pre-order items, pre-sale items, or special order items before we ship the pre-orders. Any items that are combined shipping and that are wanted sooner should be placed separately.
We do not accept cancelled orders. If you MUST cancel an order, we have a 15% restocking fee as all orders are pulled almost immediately.